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Review Automation

Turn completed jobs into 5★ reviews — consistently.

We install a polite, automated review request system that makes it easy for customers to leave a Google review — improving trust, local visibility, and enquiry conversion without awkward chasing.

  • Automatic review request after job completion
  • Direct Google review link (one‑tap)
  • Polite reminder if no action
  • Service‑recovery prompt for unhappy customers (ethical + compliant)
Start Audit Request See How It Works

✅ No review incentives • No review gating • Opt‑out friendly

What customers see
"Thanks for choosing MCR Plumbing. If we did a good job, would you mind leaving a quick Google review? It really helps local trades like us."
Leave a review →
★★★★★ 4.9 (128 reviews) on Google
Review Engine From
£950 setup
£150/month ongoing

Typical range £950–£1,750 setup + £150–£250/month, depending on job volume and channels.

Only recommended where job volume justifies ROI.

Good fit if

  • You complete 10+ jobs/month
  • You want more calls from Google and better trust on click
  • You're ready to invest £950+ if it pays back
  • You want a consistent system (not "remember to ask")

Not a fit if

  • You want to buy reviews or "only ask happy customers"
  • You have very low job volume (no trigger point)
  • You want review spam or heavy messaging
  • You're looking for the cheapest option

More reviews = more calls

Local visibility

Consistent, recent reviews improve trust and can support local discovery.

Trust at first click

Customers compare stars and review counts before calling.

Higher conversion

Strong review proof increases enquiries from the same traffic.

If your competitors have 80 reviews and you have 12, you're behind before the call even happens.

How review automation works

Job completed Work finished and confirmed
Request sent Polite message with direct Google link
Customer taps link One tap to leave a review
Reminder If no action after a few days, one follow‑up
Tracked Review count and request status visible

Protect your reputation with service recovery

Feedback first. Fix fast.

If a customer indicates an issue, we prompt them to contact you so you can resolve it quickly — while keeping the review request process compliant and opt‑out friendly.

Issue flagged → Contact link / callback request
All customers → Google review link remains available

We don't incentivise reviews or block customers from leaving one.

What's included

Included

  • Google review link integration
  • SMS/email review request templates
  • One polite reminder
  • Service recovery prompt (issue capture)
  • Review tracking visibility
  • Opt‑out compliant messaging

Not included

  • Buying/faking reviews
  • Discounts or incentives for reviews
  • Review "gating" systems
  • Spammy multi-message campaigns

Typical outcomes

More reviews over time Consistent requests beat "remembering"
Stronger trust More proof at first click
Better enquiry confidence More people choose you
Less admin No awkward asking, no forgetting

Most businesses see steady review growth within weeks once the system is live.

Investment

Review Engine From
£950 setup
£150/month ongoing management
Typical range £950–£1,750 setup + £150–£250/month depending on:
  • Job volume
  • Channels (SMS/email/WhatsApp)
  • How job completion is tracked
  • Number of templates (trade services)

We only recommend this where job volume makes it worthwhile.

Start Audit Request

Common questions

Will this annoy customers?
No. Messages are polite, limited, and opt‑out friendly.
Is this compliant?
We don't incentivise reviews or block customers from leaving one. We keep messaging conservative.
Can I run this without your website rebuild?
Yes, as long as you have a reliable way to trigger "job completed" and a Google Business Profile.

If you're completing jobs, you should be collecting reviews.

Start with the audit and we'll confirm if review automation makes sense for you.

Start Audit Request