1. Overview
These terms govern your use of the JTandy website (jtandy.com) and any services provided by JTandy
Automations ("JTandy", "we", "us"). By using this website or engaging our services, you agree to these
terms.
JTandy Automations is a sole-trader business operated by James Tandy, registered in the United Kingdom.
2. Services
We provide the following services to UK-based tradespeople and small businesses:
- Lead website design and build
- Follow-up automation systems
- Review automation systems
- Revenue engine packages (combined systems)
- Lead leak audits and reports
All project scopes, deliverables, and timelines are agreed in writing before work begins.
3. Engagement process
Our standard process is:
- Diagnosis: We review your current setup and send a written recommendation
- Proposal: If we're a good fit, we send a clear scope and fixed price
- Build: We build and test your system
- Launch: We launch and measure results
No work begins until both parties agree to the scope and payment terms in writing.
4. Payment
- All prices are quoted in GBP (£) and are exclusive of VAT unless stated otherwise
- Payment terms are specified in each project proposal
- Website builds are typically invoiced as a one-off fee
- Ongoing services (e.g. automation management, hosting) are billed monthly
- Late payments may incur reasonable interest in accordance with UK late payment legislation
5. Intellectual property
Your content
You retain full ownership of any content you provide (text, images, logos). By providing content to us,
you grant us a licence to use it solely for delivering your project.
Our work
Upon full payment, you own the website and content we create for you. You receive a perpetual,
royalty-free licence to use any templates, code, or systems we build.
We retain the right to use anonymised examples of our work (without confidential data) in our portfolio
and marketing.
6. Your responsibilities
To deliver the best results, we need you to:
- Provide accurate business information and content in a timely manner
- Respond to communications within a reasonable timeframe
- Ensure you have the legal right to use any content you provide
- Maintain your own business insurance and comply with relevant regulations
7. Limitation of liability
We take care to deliver high-quality work, but:
- We don't guarantee specific business results (e.g. revenue, enquiry volumes) — we can't control
external factors like market conditions or your response times
- Our total liability for any claim is limited to the fees you've paid for the specific service in
question
- We are not liable for indirect, consequential, or special damages
- Case study figures are illustrative and anonymised — they represent typical engagements, not
guarantees
8. Cancellation and refunds
- You may cancel a project before work begins for a full refund
- Once work has started, we'll invoice for work completed to date
- Monthly services can be cancelled with 30 days' written notice
- We reserve the right to terminate an engagement if payment is overdue by more than 30 days
9. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information shared during the
engagement. This includes business metrics, strategies, and technical details.
10. Website use
When using this website you must not:
- Attempt to gain unauthorised access to any part of the site
- Use the site for any unlawful purpose
- Submit false or misleading information through forms
- Reproduce, distribute, or commercially exploit any content without permission
11. Governing law
These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes
shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes
We may update these terms from time to time. The latest version will always be available on this page.
Material changes will be highlighted for existing clients.
13. Contact
If you have any questions about these terms, email James.Tandy@jtandy.com.
